Braintree Town Hall
1 JFK Memorial Drive, Braintree, Massachusetts, 2184

Contact & location
- Address
- 1 JFK Memorial Drive, Braintree, Massachusetts, 2184
- Records for
- Norfolk County, Massachusetts
- Phone
- 781-794-8240
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Massachusetts state records
Norfolk County follows Massachusetts’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $32.00
- Massachusetts birth certificate fee
- 10–15 days
- Statewide processing
- 7,136,171
- Massachusetts population
This office charges $10.00 — $22.00 less than the Massachusetts fee.
See full Massachusetts requirements, IDs & fees →Office hours
| Monday | 8:30am - 4:30pm |
|---|---|
| Tuesday | 8:30am - 7:00pm |
| Wednesday | 8:30am - 4:30pm |
| Thursday | 8:30am - 4:30pm |
| Friday | 8:30am - 1:00pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Death Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Marriage Certificate | $10.00 | 1–2 monthsMassachusetts estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Braintree Town Hall’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates, and marriage certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Braintree. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★4.1 (37)- ★★★★★Name FirstGoogle
I emailed the board of health (Marybeth Mc Grath) about a disgusting violation that occurred at The Dunkn Donuts in the Mall. (See the review that I posted about it.) I Didn't even get a response, not even an auto response nor a simple acknowledgement of receipt of the email. Completely ignored. Egregious.
- ★★★★★Caitlin CGoogle
Rude woman on the phone returned my call from tax office today after I received an excise bill with a $25 demand fee on it and it's the FIRST BILL I GOT. So there should be no fee. They DONT CARE if people's work hours are cut bc of covid, they don't care if I can't pay it...the fee stands. This is so wrong as it's the first bill I got and the post office is so slow and disorganized because of covid right now. You are literally taking food out of peoples mouths and DONT CARE.
- ★★★★★Meaghan AndersonGoogle
The town clerk told me I am required to have a safety certificate to prove that my dog is a service animal. Once I pointed out that there is no information saying this on the dog license page, I guided James Casey (the Town Clerk) to the Massachusetts Office on Disability where it says “people are not required to possess any certification or identification for a service animal”. I did not appreciate the attitudes, nasty looks, and dismissal I received for standing up for my rights a disabled veteran. You can’t treat people like this. I just tried to call 01/2026 to ask for a fax number and was refused.
- ★★★★★Alicja AlicjaGoogle
It is disheartening when those in positions of authority fail to fulfill their obligations, causing a rise in transgressions against the law. However, it is important to remember that change is always possible. By working together and taking action, we can hold those accountable and ensure that justice is served fairly and equally to all. We must strive to create a society where enforcement is just and equitable, regardless of one's social status.Don't be afraid people with money also are people
- ★★★★★G. P.Google
Living in Braintree for 30 plus years and whenever I deal with the town it is GREAT. The staff are amazing. So professional and willing to connect in a relatable way. Yesterday I spoke with Louise in Planning - she was so kind and helpful. Today Nate helped me with my water meter and explained so much to me. (I love the new water meter app!) Having Ms. Heidi in the Arts Program is genius. Thank you Braintree staff for all you do for us. You are unsung heroes. (Also BELD rocks!)