Collin County Health Department
825 N. McDonald St., STE 145, Mckinney, Texas, 75069

Contact & location
- Address
- 825 N. McDonald St., STE 145, Mckinney, Texas, 75069
- Records for
- Collin County, Texas
- Phone
- (972) 548-4744
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Texas state records
Collin County follows Texas’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $22.00
- Texas birth certificate fee
- 5–6 weeks
- Statewide processing
- 31,290,831
- Texas population
Office hours
via Google| Monday | 8:00 - 11:00am, 1:00 - 4:00pm |
|---|---|
| Tuesday | 8:00 - 11:00am, 1:00 - 4:00pm |
| Wednesday | 8:00 - 11:00am, 1:00 - 4:00pm |
| Thursday | 8:00 - 11:00am, 1:00 - 4:00pm |
| Friday | 8:00 - 11:00am, 1:00 - 4:00pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
Texas statewide| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $22.00Texas state fee | 5–6 weeksTexas estimate |
| Death Certificate | $20.00Texas state fee | 5–6 weeksTexas estimate |
| Marriage Certificate | $20.00Texas state fee | 6–8 weeksTexas estimate |
| Divorce Record | $20.00Texas state fee | 6–8 weeksTexas estimate |
This office has not published which records it issues or what it charges, so the table shows the records available in Texas at the statewide fee. Call ahead to confirm before travelling. Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Collin County Health Department is dedicated to ensuring the well-being of the local community. Their wide-ranging services encompass vital functions, including monitoring water quality, food safety, and sanitation to safeguard environmental health, promoting public health through educational programs, managing disease control, overseeing permits and inspections, and actively participating in emergency preparedness.
While their mission is vital for the well-being of the community, its essential to note that they typically do not handle vital records like birth certificates, death certificates and marriage certificates . To obtain these crucial documents, please visit other listings of offices available in the state of Texas.
Reviews
★★★★★4.0 (58)- ★★★★★Kyira ScottGoogle
Workers always rude especially the receptionist. Need a new staff. Waited over an hour for her to say I have to wait a month.
- ★★★★★Simone JGoogle
Very fast service in and out in about an hour to get vaccines for my husband. Most of the vaccines are pretty affordable. The only issues are that they don't answer the phone and don't really return calls and the staff is a bit standoffish.
- ★★★★★Caleb J ChongGoogle
I am sure some of you did not get great service. I believe it depends on who the person you were dealing with. For my case, I had a great experience. The ladies up front were friendly and the nurse was awesome too. Brought my daughter here for here vaccination required by the school district. One thing I do want to say that we still have to wait for another 30mins even though we have an appointment. Many times I don't understand the need for an appointment when they still make you wait.
- ★★★★★Anna AldienyGoogle
This is the worst customer service I’ve ever experienced. The staff is incredibly rude. They never pick up the phone. They always send it to voice mail (they’re not that busy) They probably eat twinkies and watch the phone ring all day doing nothing at the front desk. Very lazy! The manager ( her name is Torres) of this center refused to answer my questions and hung up in my face. I don’t know how she still works in that position! I hope her boss sees this. She sounded like a 60 year old single woman with a lot of grey hair living alone with a cat and she’s just mad about life. But she was taking it out on me. Very sad. If you read the reviews.. most people say the staff and management both suck.
- ★★★★★Kiran GujarGoogle
I typically do not leave reviews but this seemed like the best way to thank Sun Joo Kim RN. She was truly knowledgeable, polite and very helpful. Sun Joo showed me the kindness of guiding and collaborating with the Doctors to help me get my test results promptly. She went over and above to help me.