Department of Health in Duval County
3225 University Boulevard South, Jacksonville, Florida, 32216
Contact & location
- Address
- 3225 University Boulevard South, Jacksonville, Florida, 32216
- Mail-in address
- Office of Vital Statistics Florida Department of Health in Duval County921 N. Davis St. Bldg. A, Suite 251, MC-21, Jacksonville, Florida, 32209
- Records for
- Duval County, Florida
- Phone
- 904-253-1620
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Florida state records
Duval County follows Florida’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $10.00
- Florida birth certificate fee
- 3–5 days
- Statewide processing
- 23,372,215
- Florida population
This office charges $15.00 — $5.00 more than the Florida fee.
See full Florida requirements, IDs & fees →Office hours
| Monday | 8:00am - 5:00pm |
|---|---|
| Tuesday | 8:00am - 5:00pm |
| Wednesday | 8:00am - 5:00pm |
| Thursday | 8:00am - 5:00pm |
| Friday | 8:00am - 5:00pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $15.00 | 3–5 daysFlorida estimate |
| Death Certificate | $15.00 | 3–5 daysFlorida estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Department of Health in Duval County’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Jacksonville. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★2.7 (10)- ★★★★★Aaliyah TompkinsGoogle
I just don’t understand why no one never pick up the phone. I’ve called for hours all day and no answer. Trying to reschedule my kids appointment. This is ridiculous
- ★★★★★Erica CarrollGoogle
Never answer phone never called a medical facility and I have to hold for hours or I'm told they will call me back
- ★★★★★Sarah CampbellGoogle
I’ve had my kids assigned to them for 5 years and not once been able to make an appointment with them. No matter when I call I never get a call back. Absolutely don’t even think this place does business. My son has a broken tooth and I’m trying to find another dentist now.
- ★★★★★Melissa HeffnerGoogle
I spoke to Gina today and the hold time was less than a minute. She helped me schedule dentist appointments for both of my children which was a huge help and made my day. She was kind and professional.
- ★★★★★Jessica Conley (JessTD)Google
It did take them a very long time to answer the phone. That can happen with any of the offices (dental or medical) run by the health department, though, due to them being massively understaffed. So when you call, just keep letting it ring. That's what I do. I call and I dont hang up till someone answers. It took 2 mins before someone picked up, but once she did, she was friendly and helpful. :)