Haywood County NC Health & Human Services Agency

Contact & location

Address

157 Paragon Parkway, Clyde, North Carolina, 28721

Records for

Haywood County, North Carolina

Phone

828-452-6675

Official site

Government website ↗

Last verified July 14, 2026

This office has not published which records it issues or what it charges, so the table shows the records available in North Carolina at the statewide fee. Call ahead to confirm before travelling. Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.

• ★★★★★Nevada RooneyGoogle

  Horrendously RUDE staff and they do NOT do their jobs. I have been trying to figure out my Medicaid for my baby who is now 3 MONTHS old for FIVE MONTHS!!! They lost the paperwork and actively hung up on me while my fiancé was in their office talking to them. If only there were another option!!! They don't care because they KNOW people have no choice but to go there...

• ★★★★★Nancy LopemanGoogle

  I have loaned a lot of money to a man and his friend who were helping me. His disability is a mess. Hasn't gotten it for many months. While getting treatment for cancer his Medicaid stopped. Over and over he gets put back on, but for Family planning which doesn't help with all of his treatments, medicine, surgeries. He got MRSA from Haywood Regional Hospital. I cannot help him anymore. They are non-existent and I am just as disappointed with the hospitals. They know ge is broke. Someone is paying for all this. That's me. Ridiculous.

• ★★★★★Kimberly ReedGoogle

  Rude, obnoxious, and refused to give me her name so I could file an official complaint. She interrupted and cut me off about everything. Wouldn't and didn't listen at all. I would NEVER recommend someone to deal with these people!

• ★★★★★Cindy CoanGoogle

  Great people work here. From receptionist, dental assistant to the dentist. They are all so kind and explain everything to you. Highly recommend

• ★★★★★Amy SteeleGoogle

  The people who work at S.S. are very nice. I have never encountered a rude employee there. I rarely call, but the one time I did call, the caseworker did not return my call. Another time, my daughter got a letter stating that her Medicaid was denied due to her receiving college scholarship money. She went to S.S. with her father. The employee made a mistake, but it had us worried. (Yes- you are allowed to have college money in your account.) Why two stars? Because of my father being failed by the system. I will say right off- I failed him, too. He was married to a sociopath, Tina, who isolated him from me and my brother. I asked him several times to move in with me when his cancer returned, but he would not. I was afraid to report Tina for elder financial abuse and neglect because I knew she would retaliate. I did call to report her on the day my father died, but the S.S. rep told me that it would then be a police matter. (Actually, it was the next day. I left a message, but they never called back. I called back. Just keep calling to keep them off of Instagram.) I chickened out again due to the threat of Tina retaliating. Several months before my father’s death, S.S. had arranged for a nurse to visit my father either a few times a week or daily. The twist? Tina refused the nurse’s services, plus her alcoholic brothers lived with her and my father. Tina and her bros were scary. The nurse’s relatives lived next door to Tina, her siblings, and my father. Because he was worried about his relatives’ safety, he never reported Tina’s behavior. Additionally, my husband told a S.S. employee that had come to see my father while he was in the hospital that my father was being abused by Tina. This was after I had let a hospital nurse know that Tina was mentally unfit and that we were concerned about my father a few weeks prior. Again, neither of those employees acted upon our statements. (Not to mention one doctor who witnessed the effects of unprescribed Ambien that Tina had given my father while he was in the hospital.) All of the people who did not report Tina’s detrimental effect upon my father were mandatory reporters. I only found out about the first two incidents after my father had died. It was upsetting to find out that social services had essentially died as well. Lesson: If you suspect that abuse is occurring, get creative with alternative methods of justice.