City Clerk’s Office
536 Dwight St., Holyoke, Massachusetts, 1040
Contact & location
- Address
- 536 Dwight St., Holyoke, Massachusetts, 1040
- Records for
- Hampden County, Massachusetts
- Phone
- (413) 322-5520
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Massachusetts state records
Hampden County follows Massachusetts’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $32.00
- Massachusetts birth certificate fee
- 10–15 days
- Statewide processing
- 7,136,171
- Massachusetts population
This office charges $10.00 — $22.00 less than the Massachusetts fee.
See full Massachusetts requirements, IDs & fees →Office hours
| Monday | 8:30am - 4:30pm |
|---|---|
| Tuesday | 8:30am - 4:30pm |
| Wednesday | 8:30am - 4:30pm |
| Thursday | 8:30am - 4:30pm |
| Friday | 8:30am - 4:30pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Death Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Marriage Certificate | $10.00 | 1–2 monthsMassachusetts estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The City Clerk’s Office ’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates, and marriage certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Holyoke. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★4.1 (7)- ★★★★★David HamelGoogle
Great, great service. Really!
- ★★★★★Francis CavanaughGoogle
I wish to get a copie of my birth certificate Francis Cavanaugh
- ★★★★★MLPinCTGoogle
The lady that answered the phone was super nice and helpful.
- ★★★★★John LaFleurGoogle
I had a question regarding my birth certificate and the lady was so helpful and got me all the answers that I needed. Very professional. and a pleasure to speak with.
- ★★★★★Josh KellyGoogle
This office makes everything so much more complicated than it needs to be. Go to any other city if possible. Very unprofessional, taking personal phone calls while talking to you, giving inconsistent information about materials that you’ll need to make certain filings even if you call ahead of time, and arguing with you over never having received electronic materials when you have the confirmation numbers. Just overall so frustrating here.