Massachusetts Department of Public Health
250 Washington Street, Boston, Massachusetts, 02108
Contact & location
- Address
- 250 Washington Street, Boston, Massachusetts, 02108
- Records for
- Suffolk County, Massachusetts
- Phone
- (617) 624-6000
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Massachusetts state records
Suffolk County follows Massachusetts’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $32.00
- Massachusetts birth certificate fee
- 10–15 days
- Statewide processing
- 7,136,171
- Massachusetts population
Office hours
via Google| Monday | 9:00am - 5:00pm |
|---|---|
| Tuesday | 9:00am - 5:00pm |
| Wednesday | 9:00am - 5:00pm |
| Thursday | 9:00am - 5:00pm |
| Friday | 9:00am - 5:00pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
Massachusetts statewide| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $32.00Massachusetts state fee | 10–15 daysMassachusetts estimate |
| Death Certificate | $32.00Massachusetts state fee | 10–15 daysMassachusetts estimate |
| Marriage Certificate | $32.00Massachusetts state fee | 1–2 monthsMassachusetts estimate |
| Divorce Record | — | 0 daysMassachusetts estimate |
This office has not published which records it issues or what it charges, so the table shows the records available in Massachusetts at the statewide fee. Call ahead to confirm before travelling. Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Massachusetts Department of Public Health is dedicated to ensuring the well-being of the local community. Their wide-ranging services encompass vital functions, including monitoring water quality, food safety, and sanitation to safeguard environmental health, promoting public health through educational programs, managing disease control, overseeing permits and inspections, and actively participating in emergency preparedness.
While their mission is vital for the well-being of the community, its essential to note that they typically do not handle vital records like birth certificates, death certificates and marriage certificates . To obtain these crucial documents, please visit other listings of offices available in the state of Massachusetts.
Reviews
★★★★★1.9 (43)- ★★★★★Julia O'DonnellGoogle
I am a professional who renews my license through DPH. The process for this lacks organization. Multiple days to reach staff via phone, email, or online tickets. Staff are rude and unhelpful. I have heard this from countless colleagues as well. Please do better to support those who are working in the interests of public health.
- ★★★★★gayle fallerGoogle
I spent hours writing and putting together a detailed report for the Department of Public Health. I sent it in regarding my husbands care at a rehab facility with photos of injuries, hospital records, and a lengthy description of what had happened while he was in the facility. I gave them names of individuals who told me to make the report as well, one of the individuals was a nurse who actually worked at the rehab and told me to report what was happening to my husband! I also told them how they refused to give me any records of the injuries and I was the Health Care Proxy! I received a very vague letter in response from the Department of Public Health saying that no deficiencies were cited and the case is closed. What???? No further explanation given. Are they serious??? Something is very wrong with this picture! FOLLOW UP TO MY REVIEW: I called the DPH several (actually many) times to ask about an appeal to my original response regarding care at the Bear Hill Rehab in Stoneham. No one ever called me back or ever answered the phones. I was also transferred to a voicemail that said "sorry the voicemail is full, try again later" and many times I tried again later. SO, I called the governor's constituency office as recommended by a friend. The person I spoke to at that office said she would contact them and have them send out the forms for an appeal and ask them to call me. She said give them one week and call me back if I do not hear. Well guess what? I never heard and then I called the governor's office back several times and left a message and no one even called me back, including Jessie who originally took the call. DOES ANYONE EVEN CARE? They were very responsive when Governor Healy was running for office, I heard all the time. My issue was so very important to me. I know people are busy but it concerned my husband who passed away and went into the rehab perfectly fine and to help me with my grief I need some answers as anyone would. Does anyone even understand that? Even the rehab would not release one of his injury reports until just this week, 6 months later! And I am still waiting for someone, anyone, DPH or the governor's office, to return my calls and voicemails. I feel like everything has shut down and my issue isn't even important. I really feel like they are deliberately delaying a response so that I cannot appeal. I don't know what else to think. Maybe I should contact one of the TV news stations.
- ★★★★★SamanthaGoogle
I microwave my eggs all the time and have never gotten sick.. the majority don't .. and real fresh eggs over an egg patty! Sad you are taking away a livelihood without much thought and taking away good food and coffee from your community.
- ★★★★★MGoogle
System needs alot of improvements and is outdated. Still remember how Massachusetts was so unprepared for this health crisis. Staff is not aware of health care crisis in Massachusetts because they don't understand it. Last, nurses understaff all departments. Need to increase fines to hold investors and large salaries of executives accountable for not planning properly. Still does not answer questions.
- ★★★★★Lydia SmithGoogle
Absolutely useless. What are our tax payer dollars going to? You can report misconduct from the professionals they are supposed to oversee, and those people breaking the laws, but these boards turn the other way.