CITY OF CHELSEA, MA Office of the City Clerk
City Hall, 500 Broadway, Rm. 209, Chelsea, Massachusetts, 2150
Contact & location
- Address
- City Hall, 500 Broadway, Rm. 209, Chelsea, Massachusetts, 2150
- Mail-in address
- "Office of the City Clerk, City Hall"500 Broadway, Rm. 209, Chelsea, Massachusetts, 2150
- Records for
- Suffolk County, Massachusetts
- Phone
- 617-466-4209
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Massachusetts state records
Suffolk County follows Massachusetts’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $32.00
- Massachusetts birth certificate fee
- 10–15 days
- Statewide processing
- 7,136,171
- Massachusetts population
This office charges $10.00 — $22.00 less than the Massachusetts fee.
See full Massachusetts requirements, IDs & fees →Office hours
| Monday | 8:00am - 4:00pm |
|---|---|
| Tuesday | 8:00am - 7:00pm |
| Wednesday | 8:00am - 4:00pm |
| Thursday | 8:00am - 4:00pm |
| Friday | 8:00am - 12:00pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Death Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Marriage Certificate | $10.00 | 1–2 monthsMassachusetts estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The CITY OF CHELSEA, MA Office of the City Clerk’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates, and marriage certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Chelsea. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★3.4 (198)- ★★★★★Scott ArringtonGoogle
Just absolutely awful. They have literally not once ever picked up the phone. Worst communication ever. Completely unhelpful. And echoing another reviewer - the parking permit thing is ridiculously terrible. They sent the stickers automatically for years and then stopped, didn't notify anyone, and started ticketing. To make things even worse, I knew I had a ticket on file but misplaced the physical ticket. Couldn't find it online. Called them and left a message because I wanted to pay it on time. They NEVER CALLED BACK. And then send me a letter telling me it's past due and there's a late fee. But god forbid you return my call. What an absolute joke. And everywhere you look it says to call them if you have any problems. Well my problem is that they don't answer the phone. Joke.
- ★★★★★Johanna GutierrezGoogle
It took me a while to do this review, I’m a resident of Chelsea for over 20 years, trying to get a visitor pass or parking resident sticker on this city has become a nightmare. Inestead of been easy for the residents that pay taxes on properties and help with the growth of the city, they make it so difficult almost look like they have fun denying you a permit parking sticker. I feel like they discriminate Spanish people in this department . Today I brought my bill from Petro heating company trying to pay for a visitor parking permits a long with my license with the Chelsea address, and the said that bill is not an utility bill that is ridiculously , a visitor parking that only is good for a couple days is not that I’m gonna have a person parking in front of my house for a month. Maybe is a business going on with the person who give you money tickets . Please if you read this messages I feel like residents of Chelsea need to put a complain to the city.
- ★★★★★Gail DiGirolamoGoogle
Love this post office everyone is so nice I love the old building. And nicer than Chelsea PO
- ★★★★★Phoebe WGoogle
One of the worst run City Halls ever, they should genuinely be embarrassed. Not to mention all the emails full of false or incomplete information.
- ★★★★★Ralph LewisGoogle
Stopped in to the Chelsea City Hall to pick up records and it is great to see this building. Just as it was when I resided in Chelsea growing up in the '80s. Really good to get the nostalgia going. Otherwise, doing business there is a breeze because of the staff's professionalism. God bless Chelsea, Ma. and it's citizens!