City of Malden / City Clerk
215 Pleasant Street 2nd Floor - Room 220, Malden, Massachusetts, 2148

Contact & location
- Address
- 215 Pleasant Street 2nd Floor - Room 220, Malden, Massachusetts, 2148
- Mail-in address
- City of Malden / City Clerk215 Pleasant Street 2nd Floor - Room 220, Malden, Massachusetts, 2148
- Records for
- Middlesex County, Massachusetts
- Phone
- 781-397-7116
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Massachusetts state records
Middlesex County follows Massachusetts’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $32.00
- Massachusetts birth certificate fee
- 10–15 days
- Statewide processing
- 7,136,171
- Massachusetts population
This office charges $10.00 — $22.00 less than the Massachusetts fee.
See full Massachusetts requirements, IDs & fees →Office hours
| Monday | 8:00am - 5:00pm |
|---|---|
| Tuesday | 8:00am - 5:00pm |
| Wednesday | 8:00am - 5:00pm |
| Thursday | 8:00am - 7:00pm |
| Friday | closed |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Death Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Marriage Certificate | $10.00 | 1–2 monthsMassachusetts estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The City of Malden / City Clerk’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates, and marriage certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Malden. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★4.0 (22)- ★★★★★Alicia CharolleGoogle
Kevin Duffy recently assisted me with getting my certificate of occupancy and business license for my new business. He was very quick to respond and was super helpful with my questions. The process was very easy and even with COVID there were no delays in service.
- ★★★★★Darius FreemanGoogle
They don’t pick up trash or recycling.
- ★★★★★Sierra HarkenGoogle
City Hall has been friendly and responsive for us whenever we’ve had questions! Very much appreciate the late hour option as well to avoid taking time off work.
- ★★★★★Debra HahnGoogle
If you’re looking for help, definitely don’t come here. Most incompetent group of people. IM HERE TO GIVE YOU GUYS MONEY. I WANT TO PAY A BILL. They do everything in their power to hurt you and inconvenience you
- ★★★★★Paolo DragonettiGoogle
Malden is a wonderful city. A real, vibrant place made of kind, hardworking people who know how to make you feel welcome, even when you come from far away. Its citizens have a special soul — open, respectful, and generous. And the Mayor truly represents these values: a great person, present and deeply connected to the community. I arrived here in 2023 without even knowing how to speak English. Malden accepted me as I was and walked with me step by step on my journey, allowing me to grow not only professionally, but also as a person. This city gave life to my shop, and through my shop, it gave me dignity, strength, and hope. Today, something has changed. In the area where my shop was located, I no longer find the same values that made me fall in love at the beginning, and for this reason I have decided to leave. But this is not goodbye. It is see you again. I leave without anger, only with gratitude. I leave with deep respect for this city and everything it has given me. Thank you, Malden. You will always be part of my story.