Shelby County Health Department
814 Jefferson Ave, Memphis, Tennessee, 38105
Contact & location
- Address
- 814 Jefferson Ave, Memphis, Tennessee, 38105
- Mail-in address
- Shelby County Health Department Vital Records814 Jefferson Avenue, Room 103, Memphis, Tennessee, 38105
- Records for
- Shelby County, Tennessee
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Tennessee state records
Shelby County follows Tennessee’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $15.00
- Tennessee birth certificate fee
- 3–4 days
- Statewide processing
- 7,227,750
- Tennessee population
Office hours
via Google| Monday | 8:00am - 4:30pm |
|---|---|
| Tuesday | 8:00am - 4:30pm |
| Wednesday | 8:00am - 4:30pm |
| Thursday | 8:00am - 4:30pm |
| Friday | 8:00am - 4:30pm |
| Saturday | closed |
| Sunday | closed |
Monday – Friday, 8:00 a.m. to 4:30 p.m.
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $15.00 | 3–4 daysTennessee estimate |
| Death Certificate | $15.00 | 3–4 daysTennessee estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Shelby County Health Department’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Memphis. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★2.9 (194)- ★★★★★Tiffany WallsGoogle
Horrible horrible service. After presenting 3 different documents with the correct spelling of the name I requested the birth certificate for, the representative prints a birth certificate with the name misspelled. Then proceeds to give me instructions on how to contact Nashville to rectify the issue that she caused. I find it hard to believe that this is protocol. If the misspelled name was a mistake made on her behalf, why am I then left with the problem to fix?!!?? This craziness is beyond my level comprehension. Theses people hate their jobs and their lack of concern is diabolical. Give these jobs to people that want to be of service to others. I’m exhausted with government businesses in Memphis Tennessee.
- ★★★★★Katrina AyersGoogle
Person I had he very nice and respectful and didn't take long
- ★★★★★Felicia PeguesGoogle
I was in and out. The process is smooth and flows to keep you from waiting or sitting all day.
- ★★★★★God’s FavoriteGoogle
Very diverse, good service, the wic office is always busy ( got to love the kids) and they work with the Step Ahead Foundation for all birth control needs. I know people say birth control changes you, but it’s better to be safe than sorry in all situations 🕊️🕊️🕊️
- ★★★★★Abigail Grant-ButlerGoogle
Listen whoever answering these calls annoys the hell outa me. Please stop to listen what your customer need before you respond. I was calling about a result that I already got but because she didn’t allow me to finish speak she responded “ma’am our results are not out as yet”. And she kept cutting me off until I said “are you going to let me finish so you can understand?” THEN she said with an attitude “ok I’m listening”. Please remember we don’t work there, we don’t know how it works, so your customer is gonna want to explain to ensure you understand the need to be able to best assist. Just Listen!!!! Please I beg