Edgar County Public Health Department

Contact & location

Address

502 Shaw Avenue, Paris, Illinois, 61944

Records for

Edgar County, Illinois

Phone

217-465-2212

Official site

Government website ↗

Last verified July 14, 2026

This office has not published which records it issues or what it charges, so the table shows the records available in Illinois at the statewide fee. Call ahead to confirm before travelling. Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.

• ★★★★★Bobbie JohnstonGoogle

  Two stars because I really like the dentist and his assistant. They can have 5 stars. But, as for the clinic as a good choice to get help? I don't know exactly what's going on, but IT gets no stars from me. Idk if the Medicaid policy is to blame or the clinic....but before I got my extractions I called, knowing I needed an antibiotic. I was told they don't give antibiotic Rxs. I'd have to go to my doctor for that first. So I did. After I got the teeth pulled and my antibiotics gone, I ended up with a full blown infection and other related problems, that all are a result of the extractions, throughout my mouth. Went to my doctor again and it has been a real struggle. I was scheduled a 4 wk follow up appt at this clinic and being right when I had been to see my reg doc 3 times in 2 weeks I knew the appt here was coming. I'd mislaid the paper and called to get the date and time. Just so happens it was missed at the exact time of my call. I apologized, told them I have MAJOR issues and both me and my doc are anxious for the dentist to get a look. I was told I have FAILED TO KEEP AN APPT and have been barred from rescheduling for 3 MONTHES! Now my docs nurse and I are scrambling to find a dentist who will take me. I've been here ONE TIME. They pulled my teeth and knowing there was infection, gave me NO antibiotics, but DID give me an Rx for NARCOTICS upon ushering me out the door. My Medicaid covers antibiotics. WHY ARENT THEY GIVING THEM TO PATIENTS HERE?? This policy has caused me SERIOUS problems and I am not even allowed to see the dentist there for it. Having found one who will see me today, I needed them to send my x-rays to that dentist, so I called and asked they send them. They can't...because "the person who emails is on vacation"!???? I'm in great pain, entire mouth fully infected with multiple issues and I have to DRIVE TO PARIS then to a dentist in TH to pick up my own x-rays because nobody in the building can send an email. This has been, and STILL IS, a horrible experience for me. What a mistake I made in going to this clinic for my dental healthcare. I had issues with my teeth. Now I have NO TEETH and am in an acute situation, in great pain and real trouble, needing IMMEDIATE care from a dentist and I have been BANISHED.. for narrowly missing an appointment. THEY CAN'T EVEN BE BOTHERED TO FORWARD MY RECORDS TO ANOTHER DENTIST, where I CAN get the treatment I MUST get immediately.

• ★★★★★Amanda ScottGoogle

  I only give them a 1 because google will not allow me to write this if I don't. I wouldn't go back here if they were the last place on earth and my life depended on it. I have NEVER had such issues with a place. The IRS is easier and more plesant. Their policies change everyday and are the biggest most ridiculous load of bs one can imagine. A service they offer when they make your apt probably won't be available after the 6 mos you wait and they won't bother to tell you until after the fact.

• ★★★★★joseph elliottGoogle

  Called February 25, was told they were not making appointments for people like me till June, called June 3 to see where I was in appointment making process, was told it may be as far out as December, this was before I gave them my name, asked after giving them my name, and got a very cocky comment something to the tone of , yes Mr. Elliott I will go thru the hundreds of pages of names to find out your place and get back with you🙄, I've bn a patient her, was contacted, June 4th after writing this post by a health department official saying I was number 80 in line, at 5 new customers a week she estimated I shut get a call by September, it's February of 2026, this started almost 3 years ago, I've since went to a real dentist office and had my problem dealt with, this place is horrible, I would not recommend a dog getting treated here, let alone a person

• ★★★★★Kara DeLayGoogle

  I received a phone call today asking about my daughter and her appointment at 3 wrong its at 4 also the tone in voice was unnecessary when I literally have a appointment card saying my daughter's appointment is at 4 NOT 3. I will be finding a new dentist for my children.

• ★★★★★Richard KuklinskiGoogle

  I’ve been dealing with this office for over two years now, and the experience has been extremely frustrating. I had multiple teeth drilled that were supposed to be filled, but during a period where they stopped doing fillings, those were left unfinished. As a result, I’ve since lost a couple of teeth that could have likely been saved if the work had been completed in a timely manner. Communication is the biggest issue. Getting a call back is nearly impossible. I’ve been waiting over a month just to be scheduled for a cleaning and fillings, and no one has followed up. When I try calling to check on it, the calls go unanswered or ignored. I’m repeatedly told they have a “high call volume,” but that doesn’t excuse the lack of returned calls. The only way I’ve been able to get anything scheduled is by physically going into the office, which shouldn’t be necessary in 2026. The front desk/reception side of things needs serious improvement. Better communication, follow-through, and basic customer service would go a long way. At this point, it feels like patients are being left hanging, and that’s not acceptable when it comes to dental care. I will be filing a formal complaint to the Illinois Department of Financial and Professional Regulation.