Franklin Town Clerk Municipal Building, Ground Floor
355 East Central Street, Franklin, Massachusetts, 02038
Contact & location
- Address
- 355 East Central Street, Franklin, Massachusetts, 02038
- Records for
- Franklin County, Massachusetts
- Phone
- (508) 520-4900
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Massachusetts state records
Franklin County follows Massachusetts’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $32.00
- Massachusetts birth certificate fee
- 10–15 days
- Statewide processing
- 7,136,171
- Massachusetts population
This office charges $10.00 — $22.00 less than the Massachusetts fee.
See full Massachusetts requirements, IDs & fees →Office hours
| Monday | 8:00am - 4:00pm |
|---|---|
| Tuesday | 8:00am - 6:00pm |
| Wednesday | 8:00am - 4:00pm |
| Thursday | 8:00am - 4:00pm |
| Friday | 8:00am - 1:00pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Death Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Marriage Certificate | $10.00 | 1–2 monthsMassachusetts estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Franklin Town Clerk Municipal Building, Ground Floor’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates, and marriage certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Franklin. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★3.8 (13)- ★★★★★Mr HarveyGoogle
You planning/zoning staff need a serious attitude adjustment. If you want people to open businesses in your community, try being a bit nicer.
- ★★★★★Kenneth BeauregardGoogle
Not sure about much else. But Dianne the town clerk was superb! Very pleasant and helpful!! Franklin should be proud!
- ★★★★★Ms. Ainee C. BelandGoogle
My husband and I visited Franklin today and walked down to the town's common from the library and viewed their concert series and rollercoasters and such; I was most impressed with The Declaration of Independence Rock...Four Scores and Seven Years Ago...Have a Happy Fourth...of July!
- ★★★★★ljcunniffGoogle
I had an excellent experience at the passport office in Town Hall. Sue was incredibly helpful, knowledgeable, and efficient. She made the entire process simple and stress-free, taking the time to ensure everything was done correctly. Outstanding customer service!
- ★★★★★Jack ConnertyGoogle
I had a great experience with the team of assessor's at Franklin Town Hall yesterday! I needed some help on an abatement and refund on my excise tax. I was helped by one woman initially and before I knew it two other representatives joined in to help. I was very impressed with their professionalism and willingness to assist their coworker. It was obvious to me how well they get along and support each other. As a 32 year resident of Franklin, the town l love, it made me happy to see the pride and ethusiasm these individuals put into our great town. Thanks so much! Jack team approach. I honestly don't see this type of cohesiveness often, if it all.