Town Clerk’s Office / Vital Records
Town Hall, 1 Avenue A, Turners Falls, Massachusetts, 1376
Contact & location
- Address
- Town Hall, 1 Avenue A, Turners Falls, Massachusetts, 1376
- Records for
- Franklin County, Massachusetts
- Phone
- 413-863-3200, x203
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Massachusetts state records
Franklin County follows Massachusetts’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $32.00
- Massachusetts birth certificate fee
- 10–15 days
- Statewide processing
- 7,136,171
- Massachusetts population
This office charges $10.00 — $22.00 less than the Massachusetts fee.
See full Massachusetts requirements, IDs & fees →Office hours
| Monday | 8:30am - 4:30pm |
|---|---|
| Tuesday | 8:30am - 4:30pm |
| Wednesday | 8:30am - 4:30pm |
| Thursday | 8:30am - 4:30pm |
| Friday | 8:30am - 4:30pm |
| Saturday | closed |
| Sunday | closed |
Mon, Tues, Thurs 8:30am to 5:30pm Wed 8:30am to 6:30pm Fridays Closed
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Death Certificate | $10.00 | 10–15 daysMassachusetts estimate |
| Marriage Certificate | $10.00 | 1–2 monthsMassachusetts estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Town Clerk’s Office / Vital Records ’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates, and marriage certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Turners Falls. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★4.4 (7)- ★★★★★bev ketchGoogle
Nice people!
- ★★★★★Christine ShirtcliffGoogle
So helpful finding a contact for one of the cemeteries when so many offices and services are tough to reach these days.
- ★★★★★KyleGoogle
I had a very nice experience with the clerk here. I had to pay a minor parking violation (winter parking ban). Completely my fault, I just forgot about the parking restriction. I'm very happy that the police didn't tow my vehicle. It was very easy to figure out where I needed to go. The town clerk was very friendly and helpful. I look forward to any further interactions I may have with the town office. Hopefully not regarding parking violations.
- ★★★★★MarkGoogle
The few times I’ve had contact with the Montague Town Hall I was not impressed. One was an issue I wanted to address over the phone and the town clerk wasn’t helpful. The other I came into the building because I needed some quick paperwork done (they knew I was coming I called ahead), and they acted like I was bothering them the entire time even though the town clerk and an associate were just standing around chatting.
- ★★★★★JessyGoogle
I spend a bit of time at Unity Park, as I visit Turners Falls once or twice a month eoth my daughter. At times it feels like we're lost somewhere WORLDS AWAY FROM HOME, because of the differences between our town and theirs, when in fact its only a quick 46 min drive on the highway! Turners Falls (Montague) is just such a nice and clean and peaceful, quaint little town! I love it! Our favorite spot is walking along the river by the canal. I was quite surprised on my last visit because I never even realized that its city hall was RIGHT THERE next to us this entire time, on every visit!! The bridge and the canal and the river the park and the fish ladder are all huddled together right there, but instead of being all congested, all of it is so cute and practical, I hadnt even noticed something as important as their City Hall because that's definitely NOT your 1st thought when u look at that specifically! That particular building surrounded by the things I just listed makes it all look and FEEL so warm and cozy and welcoming. I havent been inside, so I cant speak on the people working to keep the place running, but i have a feeling they're probly just as kind, friendly and pleasant as the random strangers we cross paths with up and down that street!