Lake County Health Department & Community Health Center
3010 Grand Avenue, Waukegan, Illinois, 60085

Contact & location
- Address
- 3010 Grand Avenue, Waukegan, Illinois, 60085
- Records for
- Lake County, Illinois
- Phone
- 847-377-8000
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues Illinois state records
Lake County follows Illinois’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $15.00
- Illinois birth certificate fee
- 12–15 weeks
- Statewide processing
- 12,710,158
- Illinois population
Office hours
| Sunday Closed | — |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Certificates, fees & processing
Illinois statewide| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $15.00Illinois state fee | 12–15 weeksIllinois estimate |
| Death Certificate | $19.00Illinois state fee | 4–6 weeksIllinois estimate |
| Marriage Certificate | — | 0 daysIllinois estimate |
| Divorce Record | — | 0 daysIllinois estimate |
This office has not published which records it issues or what it charges, so the table shows the records available in Illinois at the statewide fee. Call ahead to confirm before travelling. Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Lake County Health Department & Community Health Center is dedicated to ensuring the well-being of the local community. Their wide-ranging services encompass vital functions, including monitoring water quality, food safety, and sanitation to safeguard environmental health, promoting public health through educational programs, managing disease control, overseeing permits and inspections, and actively participating in emergency preparedness.
While their mission is vital for the well-being of the community, its essential to note that they typically do not handle vital records like birth certificates, death certificates and marriage certificates . To obtain these crucial documents, please visit other listings of offices available in the state of Illinois.
Reviews
★★★★★2.9 (103)- ★★★★★Marcus HigginsGoogle
This facility is very unprofessional, they try to push buttons of the patients to try and provoke reactions. They shouted at me over the course of an hour while I was advocating calmly for referral services. Do not go here.
- ★★★★★jessica morrisseyGoogle
Do not come here for mental health services. I have adhd. Part of that is that when it isn't being controlled w my meds adequately is that I forget things including appointments, at the Peterson location w dr. Barnett this was not an issue because when I started to have this problem they would give me partial refills to last till my appointments to help me remember them, when I started missing appointments here I asked them to do the same, they refused, they then cut me off my meds while I was already struggling and demanding I come for an in person appointment to get my meds when they knew I was not able to do that, my whole life has fallen apart. I should have just left the first two times requests for refills were ignored and I was left for days and one time weeks without my meds
- ★★★★★Warren MunkedalGoogle
Very poor health care facility. The violate your rights by letting people to video record you to put on youtube for monitary gain without your promission. I know for a fact this is a violation of H.I.P.P.A. Im going to talk to a lawyer about this one. I even have the prove they violated our rights by not stopping him from recording. And the video is on Youtube for me to prove my case.
- ★★★★★OS JalairGoogle
We had a very disappointing experience at the Lake County Health Department Community Health with my son. I brought him in for an eye infection and asked the PA about doing blood work, including vitamin D, because he gets sick often and I’m trying to focus on prevention. Instead of advocating for my son or having a real conversation, I felt like I was at a store being told over and over that “insurance won’t cover it” and “my director wouldn’t like ordering vitamin D levels.” There was no real patient advocacy or effort to look at what might actually benefit my child. It didn’t feel patient-centered at all. The way my child was treated was also concerning. The patient tech was rough and did not use basic therapeutic communication. Instead of calmly talking to him and asking him to stay still, she handled him physically, which made him uncomfortable. There was a lack of respect and compassion, especially for a child. The most upsetting part was the blood draw. The phlebotomist attempted multiple times and still couldn’t get blood, then told us to reschedule. My son left upset and in pain. This raised concerns about both skill and the principle of “do no harm” (nonmaleficence). Overall, this experience lacked compassion, beneficence, professionalism, and proper communication. I hope the department improves patient advocacy, therapeutic communication, and truly patient-centered care—especially for children.
- ★★★★★TapangaGoogle
They receptionist who was at 4 today was very rude and impolite. She didn't give me her name, but it was an older lady wearing a pink shirt with black hair. I told her that I didn't have an insurance card cause I had just moved from Wisconsin. She then said who supports you and your child then without ever asking if I was employed. She got mad when I told her I have a job like I wasnt supposed to be working or something. She then threatened to call the police on my 5 year old because she didn't want to sit down? Someone really needs to give her a good talking to because in my 25 years of living I have never been treated that poorly. The dentist and the dental assistant were very nice though.