Lassen County Department of Health and Social Services
336 Alexander Ave, Susanville, California, 96130
Contact & location
- Address
- 336 Alexander Ave, Susanville, California, 96130
- Records for
- Lassen County, California
- Phone
- (530) 251-8128
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues California state records
Lassen County follows California’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $31.00
- California birth certificate fee
- 5–7 weeks
- Statewide processing
- 39,431,263
- California population
Office hours
| Thrusday | 8:00am - 5:00pm |
|---|---|
| Monday | 8:00am - 5:00pm |
| Tuesday | 8:00am - 5:00pm |
| Wednesday | 8:00am - 5:00pm |
| Friday | 8 am to 5:00pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
California statewide| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $31.00California state fee | 5–7 weeksCalifornia estimate |
| Death Certificate | $26.00California state fee | 5–7 weeksCalifornia estimate |
| Marriage Certificate | $19.00California state fee | 5–7 weeksCalifornia estimate |
| Divorce Record | $18.00California state fee | 5–7 weeksCalifornia estimate |
This office has not published which records it issues or what it charges, so the table shows the records available in California at the statewide fee. Call ahead to confirm before travelling. Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Lassen County Department of Health and Social Services is dedicated to ensuring the well-being of the local community. Their wide-ranging services encompass vital functions, including monitoring water quality, food safety, and sanitation to safeguard environmental health, promoting public health through educational programs, managing disease control, overseeing permits and inspections, and actively participating in emergency preparedness.
While their mission is vital for the well-being of the community, its essential to note that they typically do not handle vital records like birth certificates, death certificates and marriage certificates . To obtain these crucial documents, please visit other listings of offices available in the state of California.
Reviews
★★★★★2.4 (16)- ★★★★★Courtney GonzalezGoogle
There telephone line is an actual joke 😂 they are not helpful but they’ll blame it on “there cooked with so many cases” 😂😂 none of them know what they’re doing except head honcho don’t waste your time and don’t even leave a voicemail bc they DONT EVER return it 😂 they all a big joke
- ★★★★★Angel CouickGoogle
I'm like all the other people. I have called for over a month, leave a message and they NEVER call back. I have made complaints. NOTHING
- ★★★★★Brad TownGoogle
Literally the worst experience You will have they don't help you at all. They keep acting like they're doing what they're supposed to do. Tell you to check your card for benefits and don't even do anything.
- ★★★★★Kathleen ZavalaGoogle
They never answer their phones or get back to you. Never know who my case worker is because it’s constantly changing. Whenever I have to submit a SAR 7, which I have always submitted on time, I get a letter saying it wasn’t received so I lose my benefits for a week or more until I harass them enough that they finally fix it. The receptionist are always kind but there’s only so much they can help me with, however they’re the only ones I’m ever able to actually get in contact with.
- ★★★★★Hiram EdwardsGoogle
They always say leave one message, but they don't call back, and tge main number automatically will go to voice-mail most of the time.