Monroe County Vital Records Office
740 East Henrietta Road, Rochester, New York, 14623
Contact & location
- Address
- 740 East Henrietta Road, Rochester, New York, 14623
- Records for
- Monroe County, New York
- Phone
- (585) 753-5141
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues New York state records
Monroe County follows New York’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $30.00
- New York birth certificate fee
- 20–24 weeks
- Statewide processing
- 19,867,248
- New York population
Office hours
| Monday | 9:00am - 3:30pm |
|---|---|
| Tuesday | 9:00am - 3:30pm |
| Wednesday | 9:00am - 3:30pm |
| Thursday | 9:00am - 3:30pm |
| Friday | 9:00am - 3:30pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $30.00 | 20–24 weeksNew York estimate |
| Death Certificate | $30.00 | 20–24 weeksNew York estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Monroe County Vital Records Office’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Rochester. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★3.0 (31)- ★★★★★Dak DDDGoogle
These people were confused and messed up our daughters birth certificate. I came here to drop it off so they could fix it and they REFUSED to let me in. I’m like already here just open the the door so I don’t have to go to the post office and mail it and wait and hope it gets here. The letter they send did NOT say appointment only so we drove here for 30 minutes away. Something is very SKETCHY. Isn’t this a public building? I spent more time on the phone having the woman explain the sense it made than it would for me to place this paper in her hand and leave.
- ★★★★★Ashley WGoogle
The staff (older Caucasian woman w/ gray haircut) was extremely rude and unpleasant from the beginning to the end of my appointment. Her lack of professionalism was unbelievable. The form of payment I chose to use wasn't accepted and she was very rude about relaying this information to me. Everytime a question was asked she would reply back snappy. With such a poor attitude, customer service should not be her filed of work. Honestly, I should of asked to speak to her supervisor.
- ★★★★★Bev PollockGoogle
They had their rules to only come five minutes before your appointment. Longs as you had everything they asked for or you needed, you were in & out. You only waited to have the items entered in the computer & to have them printed out.
- ★★★★★MelissaGoogle
I had to get a copy of my birth certificate so I could get my passport. You need an appointment to get the birth certificate there but it's easy to make an appointment online. Once there, it was a super simple process... fill out a simple form, show your ID & pay the processing fee. I was in and out in 10 minutes, and the staff was actually very friendly and helpful.
- ★★★★★Lisette MaierGoogle
One of the WORST PLACES TO HAVE TO COME TO . First I got a clipboard thrown at me then I had to pay for my Birth Certificate TWICE !! These are the most VILE DISGUSTING PEOPLE I HAVE EVER ENCOUNTERED IN MY ENTIRE LIFE! MONROE COUNTY IS THE ABSOLUTE WORST !