Cleveland County Register of Deeds
311 E. Marion St, Room 151, Shelby, North Carolina, 28150
Contact & location
- Address
- 311 E. Marion St, Room 151, Shelby, North Carolina, 28150
- Mail-in address
- Register of DeedsP.O. Box 1210, Shelby, North Carolina, 28151-1210
- Records for
- Cleveland County, North Carolina
- Phone
- (704) 484-4834
- Official site
- Government website ↗
Last verified July 14, 2026
This office issues North Carolina state records
Cleveland County follows North Carolina’s fees, eligibility rules and processing times. Compare the statewide baseline below before choosing where to go.
- $30.00
- North Carolina birth certificate fee
- 2–3 weeks
- Statewide processing
- 11,046,024
- North Carolina population
This office charges $10.00 — $20.00 less than the North Carolina fee.
See full North Carolina requirements, IDs & fees →Office hours
via Google| Monday | 8:00am - 5:00pm |
|---|---|
| Tuesday | 8:00am - 5:00pm |
| Wednesday | 8:00am - 5:00pm |
| Thursday | 8:00am - 5:00pm |
| Friday | 8:00am - 5:00pm |
| Saturday | closed |
| Sunday | closed |
Certificates, fees & processing
| Record | Fee | Processing |
|---|---|---|
| Birth Certificate | $10.00 | 2–3 weeksNorth Carolina estimate |
| Death Certificate | $10.00 | 3–4 monthsNorth Carolina estimate |
| Marriage Certificate | $10.00 | 3–4 monthsNorth Carolina estimate |
Processing times are set at state level — county offices do not publish their own — and are estimates that vary with demand.
The Cleveland County Register of Deeds’s office or registry of vital records, offers a wide range of crucial services. These offices play a vital role in the protection and provision of essential documents such as birth certificates, death certificates, and marriage certificates . In addition to maintaining these primary records, they are responsible for managing and issuing copies of birth, marriage, and death records that occurred within the Township of Shelby. Alongside record maintenance, this office provides valuable services like issuing certified copies of documents, overseeing the registration of domestic partnerships, and offering assistance to rectify any errors detected in vital records. Through these comprehensive services, the vital records office ensures the accuracy, accessibility, and integrity of vital records for the benefit of the community.
Reviews
★★★★★4.8 (86)- ★★★★★Thurman LawrenceGoogle
I worked with Ms. Betsy in an effort to search my family genelogy. She was an absolute pleasure to work with! Her humor mixed with a can do attitude made my time with most pleasant. She made what I thought would be an arduous process seem routine. Thank you Betsy!
- ★★★★★Morgan EstesGoogle
I recently scheduled a passport appointment for April 16 and was placed on a waiting list for any earlier availability. I was genuinely impressed to learn that both Hilda and Sandy collaborated to reach out regarding openings. Their seamless teamwork, professionalism, and dedication to customer service truly stood out. Kudos to both for delivering such an exceptional experience!
- ★★★★★Crystal MummaGoogle
My spouse and I were in a hurry and got there right before closing and the guy we met Brain Hamrick (I hope I spelled it correctly) really took his time and explained all the things we didn't understand and he also gave us extra info that we needed but didn't know we needed. I was shocked bc we had to do the same service in a different county and the people were not near as helpful. I was so stressed to even have to go and I left there happy and no questions or doubts about our land.
- ★★★★★Monica EstesGoogle
I scheduled a passport appointment for April, the earliest available in Shelby, NC, and asked to be notified of any cancellations. Ms. Hilda kindly added me to the waiting list and followed through by calling me the next day with an earlier opening that worked perfectly. She was professional, accommodating, and truly dedicated to helping customers. Excellent customer service—thank you
- ★★★★★samantha markhiehGoogle
Very friendly service from the passport department. She also was running it by herself due to coworker being ill. to still be in a great mood and have to deal with so much. Very great with my kids as well. Very easy to make appointment and I was on a cancellation so my appointment actually got moved up. Recommend.