The lady was by far the most helpful and sweetest person ever. I’m sure I didn’t spell that right but I hope so. But anyways, with everything this family is going through she went way out of the way.
They have really improved greatly in the last two years.
No answers to questions, no help whatsoever, just the tried and true excuse for all. ‘I don’t know, couldn’t tell you if I did, but MAYBE! if you jump through All of our hoops, you might get what you came for, in our own sweet time. SMH.
I have repeatedly tried to contact them after receiving at letter in the mail from them saying it was urgent and no one answered when i called 5 TIMES. completely unprofessional if you ask me and if it was so urgent they should have called me instead…
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