I sent my information in for a new birth certificate the middle of this month which is October. I was told it was mailed back to me on the 19th. It’s the 31st and I haven’t recieved my birth certificate or the copy of my id. I need then both for jobs etc. I gave them my address at 404 Tunnel Boulevard apt g4. Could you tell me why it’s taking so long for me to get it back?